ImproMed After-Hours Emergency Support

ImproMed, LLC. is pleased to be able to provide clinics with after-hours emergency support as a supplement to our fully-staffed support hours. With ImproMed After-Hours Emergency Support, members of our experienced support staff are on pager duty to help you with your after-hours emergency support needs.

Emergency support is available to specially registered after-hours support clients, OR you can receive Emergency Support for a $50 initiation fee and a fee of $6/minute. This special support includes all major Holidays.

Registered clients can receive emergency support for $300/year and $3/minute when used.

THIS IS A PAGER BASED SERVICE. After regular support hours our answering service will receive all incoming calls. An ImproMed staff member will return your call as soon as possible.

Conditions:

ImproMed After-Hours Emergency Support is limited to customers who purchase & register for the ImproMed Application Support, OR those that agree to the $50 initiation fee and $6/minute. After-Hours Emergency Support is not automatically included with the standard ImproMed Application Support. After-Hours Emergency Support is available through toll-free telephone, modem, or router connections, during non-regular ImproMed business Hours.

To sign up for ImproMed's After-Hours Emergency Support, contact Adam Nachtwey at 800-925-7171 Ext. 2206, or via e-mail to: acnachtwey@impromed.com.