ImproMed® Application Supportcation

Support For Your ImproMed® Programs

ImproMed® Application Support (IAS) provides complete and continuous advisory support for software developed by ImproMed®, Inc., and select third-party software that integrates with the ImproMed® application program(s). New releases, enhancements and updates are available as a for-fee product. 


Other benefits included, but not limited to, are:

  • Telephone, modem, and router support for:
    • ImproMed® Infinity Application Program (including all purchased modules)
    • ImproMed® Veterinary Management Software (including all purchased modules)
    • EasyTime Appointment Scheduler
    • ImproMed® On-Line Documentation
    • Updates and New Releases
    • Reports
    • Consultation on hardware, off-the-shelf software, and operating system purchases

Assistance with any integral software required to run ImproMed®, Inc. programs including, but not limited to:
  • Computer Associates ACCPAC Plus Windowing System Manager
  • Computer Associates Lanpak Units
  • Microsoft SQL Server 2000 & 2005
  • Microsoft SQL Runtime
  • PC Anywhere

After-Hours Emergency Service is also available. Click here for more information.

Conditions:

The first three months of ImproMed® Application Support (IAS) is included with all brand new account contracts only. Thereafter, quarterly or annual support fees are based on the products purchased. ImproMed® Application Support is available through toll-free telephone, modem, or router connections, during regular ImproMed® business hours.

To sign up for ImproMed® Application Support (IAS), contact Adam Nachtwey at 800-925-7171 Ext. 2206, or via e-mail to: acnachtwey@impromed.com.


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